Sally J. Pimentel

Deaf & Hard of Hearing Center

1860 Boy Scout Dr. B208

Fort Myers, FL  33907

239-461-0334 voice

239-247-5821 video phone for deaf

239-461-0434 fax

Welcome to the Deaf and Hard of Hearing Website in Text Only format.  

About DHHC Mission: The mission of the DHHC is to empower Southwest Florida's deaf and hard of hearing citizens and their families through education, advocacy, and community involvement. DHHC services are provided in Lee, Charlotte, Collier, Hendry, and Glades counties. 

History: The Deaf Service Center of Southwest Florida, Inc. was founded in 1983 as the Speech and Hearing Association with the mission to “benefit communication-disabled people and to educate the community regarding their needs.”   Over the years, the mission was revised and the focus became to “offer programs and services to improve the quality of life for deaf and hard of hearing citizens of Southwest Florida.”   
Our current mission statement demonstrates a clearer commitment to the residents of Lee, Charlotte, Collier, Hendry, and Glades counties. In 2012, we began using the title "Deaf & Hard of Hearing Center" (DHHC) in order to be more inclusive of hard of hearing individuals in our services. Learn how you can get involved and support the DHHC!Type your paragraph here.

Meet DHHC Board:  Mike Schmidt, President; Audrey Rodriguez, Vice President; Linda Corn, Secretary; Shelly Neal, Treasurer

Board Members: Scot Goldberg, Dale Korzec, Richard Schuler, Rachael Slike, 

Meet the Staff: Dianna Druding, Executive Director; Anne Edwards, Finance Assistant; Lisa Myhand, Deaf Mentor; Mark McDonald, Staff Interpreter/Coordinator; Christina McGill, FTRI Program Coordinator.

How you can Support the DHHC:  Deaf & Hard of Hearing Center (DHHC) is a non-profit organization that provides numerous programs to empower Southwest Florida's deaf and hard of hearing citizens and their families. DHHC is partially funded through grants, but community support makes an incredible difference. There are many ways to show you care: join DHHC - become a member today, make a direct donation and support DHHC fundraising events,volunteer your time, rent the DHHC conference room for an event, become active on a committee, attend DHHC events and classes,follow DHHC on Twitter - @DeafHOHCenter,  Like DHHC on Facebook, shop at the DHHC online store. Contact us at for more information.

Funders: The Deaf Service Center of Southwest Florida (Deaf & Hard of Hearing Center) is partially funded by the following organizations and through the generosity of corporate and private donors: Lee County Southwest Florida Department of Human Services Partnering For Results, Cape Coral Community Development Block Grant, United Way, Rotary Club of Fort Myers, private donors and members.

DHHC Membership: Annual Dues: $40.00 for New Membership, $25.00 for Renew Membership, $50.00 Family Membership, $35.00 Renew Family Membership, Snow Bird Membership.
How to become a Member:Join online, Bring your Membership Form to the DHHC office, Fax or mail in your Membership Form and payment (pay by Credit Card Authorization Form or by check) DHHC accepts cash, checks, Visa, Mastercard, and Discover.

Have membership questions? Contact us.

 Membership Benefits: Knowledge that your membership leads to more services for deaf and hard of hearing people in Southwest Florida, 
Subscription to the Silent Gazette e-Newsletter, Discounts on various workshops and events offered by DHHC, Voting privileges at the DHHC Annual General Membership meeting.

Leaving your Legacy: A planned gift to the endowment fund will help ensure that the Deaf & Hard of Hearing Center, a not-for-profit 501c3 agency, that has meant the most to you in your lifetime will continue into the future. You do not have to be wealthy to give. You may make gifts in memory or in honor of friends and family. With planned giving you decide what to give and how to give it. Planned gifts offer certain advantages to both the donor and the agency. Leave your Legacy to Deaf & Hard of Hearing Center, Fort Myers, FL.

Sign Language Interpreting Services: Thank you for choosing the Deaf and Hard of Hearing Center for your sign language interpreting needs. Please fill out the form below as completely as possible so we may match our qualified interpreter(s) for your specific assignment.  A staff member will contact you by email or phone within 2 business days to discuss the details and billing. Request a Sign Language Interpreter FORM

Please feel free to contact us at or 239-461-0334 (ext. 2) with your questions. To request a Rate Sheet please email:
For interpreting requests that will start within the next 24 hours, please call DSC's emergency line at 239-461-0334 ext. 7 to contact the on-call interpreter.  Thank you!   

Employment Opportunity: Are you interested in working for DHHC as a sign language interpreter? Please email your resume to

Get the ADA Facts regarding Sign Language Interpreters:
DSC Fact Sheet:  Sign Language Interpreting Services
DSC Fact Sheet:  Medical Interpreting 
DSC Fact Sheet:  Legal Interpreting
RID - Professional Sign Language Interpreting
Other RID Standard Practice Papers
Information about the Americans with Disabilities Act (ADA):
Social Security Disability Help -
ADA Effective Communication for People who are Deaf
NAD - Who provides interpreters?
EEOC info - the ADA & Employers
ADA and Law Enforcement Common Questions
H&R Block ADA Settlement
Amednews - Doctor liable for not providing sign language interpreter

FTRI Phone Equipment Loans: To qualify for a FREE special phone, you must be: A permanent Florida resident, at least 3 years old, Certified as having a hearing loss or speech impairment.
How to Borrow Equipment: 
1)  Click here to download the FTRI application - English Application or Spanish Application. If you prefer to have the application mailed to you, please call 239-461-0334 (ext. 3) or email
2)  An audiologist or other approved professional must certify your FTRI application. (See application for details.) 
3) Bring your certified application to the DHHC office during business hours. To receive equipment in Cape Coral or Naples, please call
239-461-0334 (ext. 3) or email: for an appointment. 
The Deaf & Hard of Hearing Center provides Florida Telecommunications Relay Inc. (FTRI) distribution services for residents of Lee, Collier, Hendry, Charlotte, and Glades Counties. Florida residents who are hard of hearing, deaf, deaf/blind, or speech impaired may borrow phone equipment (volume/tone control phones, TTYs, and increased volume/visual phone signalers) on a long-term basis at no charge to the you. 
Our specialized telephones may help you end the frustration of having to ask people to repeat themselves or make your phone calls for you. To alert you when the phone rings, we also offer specialized ring signaling devices.  This equipment is loaned AT NO CHARGE for as long as needed to residents who qualify.  If you are not a Florida resident, find out if your state has a telephone equipment loan program.  If you are interested in buying a phone, TTY, signaler, or other assistive devices, please check out the DHHC Online Store. Have phone questions? Please call 239-461-0334 (ext. 3) or email

Your next meeting: If you would like us at your next meeting to do a presentation and or to distribute phones at your location, please feel free to call or email.